Shipping policy
Processing Time
Most orders are processed within 1-3 business days. Custom or high-volume orders may require additional processing time.
Shipping Carriers
Orders are shipped through trusted carriers such as USPS, UPS, or other available shipping providers.
Tracking
Tracking information will be emailed once your order has shipped.
Shipping Delays
Lopez Studio Co. is not responsible for shipping delays caused by:
- Weather
- Carrier issues
- Holidays
- Incorrect addresses provided by customers
Lost Packages
If a package is marked as delivered but cannot be located, customers should first contact the shipping carrier. If additional assistance is needed, please reach out and we will do our best to help.
International Shipping
International buyers are responsible for any customs fees, duties, or taxes required by their country.